Berjaya Times Square Hotel, Kuala Lumpur

Excellent Staff Service at Front Desk, Lobby, Room Attendants and F&B Staff of Lotus. Special Thank to Ms Komathy at Front Desk who promptly resolve to our inquiries. Hotel location good for shopping, dinning within walking distance to many Shopping Malls, restaurants, eateries..

Rooms are large, bathroom is good, room is very clean and staff is friendly. The hotel is literally inside a shopping mall and its easy to visit shops by just stepping out of the lift, to a different floor. There is also a theme park, though we didn't visit it. Also, there are a lot of food options in the shopping mall.

Location was great, in the heart of Bukit Bintang. Elevators were accessible and fast. There were six of them. Services were available in the hotel and nearby in the neighborhood. Room lighting was great, whether indoor lights or ambient lighting. Rooms are spacious. Very spacious. We loved both rooms. The bathroom is also spacious, with two sections, WC and shower area, with a door between them. Privacy is well-maintained. Sofa and sofa bed were comfortable and available in both rooms. Huge shopping mall with a nice dining/food area in the lower ground. Location is right in front on the Monorail. A minute walk.

Good location. Big,clean, well maintained family room. Huge roof top pool which was clean and well maintained. Very convenient being next to/in the mall with good food options there. Breakfast had a good selection but wasn’t on the scale of other 5 star Asian hotels. The hotel was massive. It was a good hotel but probably more 3-4 star and not 5 star.